1. Marco, how long have you been working here?
I have been working at Cars & Cargo since 1 December 2014.
2. What makes you really proud of Cars Cargo?
What makes me proud? When I started working here, we had about 70 units on the road every day. Now, we have become more than twice as big. Of course, the entire administration grew along with this. I am proud of the team that gets this done every day. It is also great to randomly see one of our trucks on the road more and more often. Then I think: hey, there’s another one. That is the club I work for.
3. What is the coolest thing you have done for a customer in the past year?
Not that many exciting or cool things happen at the administration. It is nice to notice that customers and partners appreciate our daily efforts to help them with any administrative questions, from simple issues to very complex ones. We answer questions and solve problems where necessary. My team and I are ready to help customers and partners on a daily basis.
4. What is your dream for Cars & Cargo and what is your personal dream?
My dream for Cars & Cargo is to have us grow to become a “name” in this sector. A stable partner for customers and for the partners we work with. A company with a professional appearance and a team that is ready to fulfil the promise of this image every day.
5. Who will take the reins after you?
Who should take over my job after me? I am an administration “beast”. In order to do this work, you more or less have to be. You should like solving a diverse range of potential problems every day, and always wondering “how can this be improved even further?”. Thinking towards solutions and finding them, and applying them in such a way that everyone will benefit, that is my thing. But ehh… I’m not done yet, you know.